Refers to internet-based computing services that allow users to store data, run applications, and access IT resources remotely instead of relying on local computers or servers.

The process of identifying, assessing, and mitigating risks introduced by vendors, partners, and other external parties that have access to an organization's systems, data, or operations.

Information about current and emerging cyber threats used to improve an organization's security posture.

A centralized platform for tracking IT service requests and incidents. Ticketing systems help MSPs manage tasks, prioritize issues, and ensure timely resolution of technical problems.

An additional security layer requiring users to verify their identity using two different authentication factors.