A technology used by MSPs to remotely monitor client endpoints, networks, and systems. RMM tools enable proactive maintenance, automated updates, and real-time alerts to identify and resolve issues before they cause downtime.

The process of identifying and evaluating cybersecurity risks to minimize their impact on an organization.

A method of managing system access in which permissions are assigned based on a user's role within the organization, ensuring individuals can only access the resources relevant to their responsibilities.

The ability of an IT system, network, or application to handle growth—such as more users, data, or workloads—without performance issues. Scalable infrastructure allows businesses to expand efficiently and adapt to changing needs.

A cloud-based security framework that integrates networking and security functions to protect remote users and cloud applications.