A formal contract between a service provider and client that defines performance expectations, uptime guarantees, and support response times. SLAs help ensure accountability and quality of service.

The use of unauthorized software, hardware, or cloud services within an organization, posing security and compliance risks.

Allows users to access multiple apps and systems with a single set of credentials. Improves user productivity and reduces the risk of credential theft.

Monitors and secures Software as a Service (SaaS) and web applications. By monitoring these applications, you can detect and respond to potential security threats that may impact your organization.

A targeted form of phishing where attackers impersonate trusted individuals or organizations to deceive specific victims. Unlike general phishing, spear phishing uses personalized information to increase credibility and trick users into revealing sensitive data or taking harmful actions.