Uptime 

The amount of time a system, network, application, or service is available and working properly. High uptime means employees can reliably access the tools and data they need without interruptions.

USB Security 

Involves securing USB devices that are used to transfer data between systems. Reduces risk of data loss and prevents unauthorized access to sensitive data.

Vendor Management

The process of overseeing relationships with technology vendors and service providers to ensure they deliver value, meet contractual obligations, and align with the organization's security and operational standards.