Complete backup of server data, regularly tested and restored to ensure viability.

Involves creating plans and processes to ensure that your organization can continue operations in case of a natural disaster, cyber attack, or any other event that disrupts your business. 

A method used by cybercriminals to demand ransom payments in cryptocurrency, such as Bitcoin, following a ransomware attack, making transactions difficult to trace or reverse.

A network of infected computers controlled by a hacker to carry out cyber attacks such as DDoS attacks, spam, and credential theft.

A pay-as-you-go approach to IT support, where businesses only seek help when something goes wrong, rather than having ongoing maintenance or proactive monitoring.