Continuous observation of systems, networks, and devices to detect and resolve issues before they cause downtime or disruptions. Proactive monitoring helps maintain performance, improve reliability, and prevent costly outages through early detection and automated alerts.

A type of malware that encrypts data and demands payment in exchange for decryption.

Measures to secure remote access to computers and networks against unauthorized access and cyber threats.

A technology used by MSPs to remotely monitor client endpoints, networks, and systems. RMM tools enable proactive maintenance, automated updates, and real-time alerts to identify and resolve issues before they cause downtime.

The process of identifying and evaluating cybersecurity risks to minimize their impact on an organization.