Unleash the talent in your
team
Information Technology is an integral part of your mid-market business. You’ve invested time and money to hire good
IT talent, but are they getting the time to focus on objectives
most important to the business?
IT operations include many repetitive tasks requiring time,
consistency and diligence to be effective. Many of these tasks
can be performed remotely for a fraction of your true cost
to support them in-house. Allow us to show you how we can
reduce your true operational costs while freeing up your staff
to do the work you need and the things they love to do.
For companies above 200 users, MicroMenders provides Remote
Services to support your IT Operations team. Unleash your
talented staff to do the things most important to your business.
We can help with the rest.
The MicroMenders iTeam
MicroMenders provides proactive remote solutions in support
of mid-market clients through the MicroMenders iTeam.
Separate and unique from Consulting Services, iTeam staff
deliver high quality Support Solutions that compliment the
needs of an established IT Operations team.
Scaling our services across many clients creates efficiency.
iTeam Staff balance efficient, technical and administrative
expertise with an understanding that our job is to make your
team’s job easier.
We believe in what we do and back it with our iTeam Guarantee
– if we miss a commitment to you, we will compensate
you for the trouble. iTeam Remote Solutions are sold for a
fixed monthly fee and include defined Service Level Agreements
and impose financial penalties on us if we ever don’t
deliver.
iTeam Assist - Remote Staff Augmentation
You hired your IT staff for their talent
and skill. They know your business intimately and are valuable
assets. Yet many necessary daily, weekly and monthly tasks
are administrative and divert your staff from focusing on
IT duties most essential to the business. Our iTeam Assist
solution applies proven processes with the efficiencies of
scale to tackle important recurring tasks at a lower cost
than can be achieved with an on-site resource:
iTeam Assist includes monitoring, administration and reporting
solutions for many of today’s recurring administrative
processes:
- Patch Management
- Antivirus Updates
- Backup Log Review and alerting
- Server Log Review
iTeam Alert - Remote Monitoring and Alerting
If your current IT support team can handle
the daily workload, but you want to extend ‘IT Awareness’
beyond regular business hours, then iTeam Alert is a great
place to start. Our second set of eyes can also expedite problem
notification during standard business hours.
iTeam Alert is a monitoring solution for part, or all, of your
IT infrastructure. IT events exceeding defined limits are immediately
presented to the client for resolution through either client
IT Staff, or by MicroMenders iTeam Response staff.
On-Site Staff Augmentation - MicroMenders Staff
Augmentation services can also provide short or
long-term on-site personnel when your IT strategy requires resources
outside your organization. |
