Information Technology (IT) is a critical business tool that drives your business and can set the quality of your customer service ahead of the competition. While the value of your IT systems is immeasurable, the cost and complexity of maintaining your infrastructure can strain critical employee and financial resources.
MicroMenders TIER5 Managed Services, have been helping our clients:
- Manage their IT costs
- Protect their critical customer and business data
- Expand / increase the effectiveness of their IT investment
- Improve network efficiencies
- Free up staff / management time to focus on critical business issues
MicroMenders TIER5
MicroMenders’ TIER5 service suite provides structured IT Managed Solutions for businesses that appreciate the importance of an efficient IT system, but lack the time or expertise to manage them in-house. We offer the following TIER5 Managed Solutions, proven and organized around your infrastructure needs:
Each of our customers is assigned a team cross trained in the industry’s best of breed solutions to guarantee top grade IT support. Operating separately from our IT Consulting Services, the TIER5 staff is dedicated to delivering high quality management and support solutions. Our customers rave about the high-level technical expertise and the exemplary customer service they receive.
Your dedicated TIER5 team will include:
- VCIO – Virtual CIO to assist with the strategic and planning activities of your business
- Account Manager to address your needs and keep your infrastructure current
- Network Engineering
- Systems Administration
- Desktop Support
- Consultants on call when a specialist is required
- Network Operations Center
- Helpdesk Support
Holistic Approach driven with tested Methodologies.
The MicroMenders IT TIER5 management approach starts with understanding your business – what you do, how you do it and the business implications of a functioning (or crippled) IT system. We’ll review your employees’ expectations – from corporate principals to the receptionist. We’ll make sure we understand what constitutes a successful partnership between your company and ours.
MicroMenders has unrivaled experience and success providing Managed Solutions throughout the Bay Area. We have created a best practices framework second to none, with management methodologies built upon the industry standard ITIL (IT Information Library) framework. Our methodical approach saves time and money, assuring consistently top results with high user satisfaction.
TIER5 Guarantees Results
Our Commitment – Proven, Predictable and Repeatable
- Proven – 23 years focused on IT with a highly loyal staff and satisfied customer base
- Predictable – A constancy with your deliverables and cost estimates
- Repeatable – Every engagement driven by our highly developed methodologies and best practices; a process with high efficiencies
For more information about our TIER5 Managed Services plans and how we can help your business, please contact 866-99-TIER5 or be sure to fill out the form to the left and a sales representative will contact you.
|
