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Home > Solutions > TIER5 Managed Services > TIER5 Managed Business Continuity

TIER5 Managed Business Continuity

Safeguard your business with a reliable Business Continuity Plan

What organizations today can afford any disruption of their IT services?  Every year, thousands of unprepared data centers, servers, or PCs experience significant service interruptions that cause unrecoverable business revenue loss, damaged or missing data, or in some cases, worse. 

We recognize Business Continuity is a lifeline for IT strategies in a world where businesses need to operate 24 hours a day. The disruption of IT services can be fatal to a business, be it planned or unplanned. To address these concerns and service threats, MicroMenders provides two TIER5 Businesses Continuity service plans, when combined, provide comprehensive failover to ensure high availability and extensive archiving for complete disaster recovery.

TIER5 BACKUP (archiving solution) and TIER5 HOTSITE (failover) services work 24/7 to guarantee your network, servers and data assets are securely backed up, tested and promptly restored in the event of user error or disaster. Our consultants are committed to significantly controlling downtime, safeguarding your company’s information assets, maintaining high availability, and ensuring seamless disaster recovery. 


TIER5 BACKUP - Safeguard your data

We understand the importance of protecting your corporate and customer data and maintaining a seamless backup environment. Loss of data could mean an unrecoverable impact on corporate assets such as emails, accounting data, patient or client files, company records, legal documents or customer orders…and the list goes on.  A reliable backup system should allow for quick and flexible restores. We offer a scalable backup solution (TIER5 BACKUP) with managed monitoring that is actively protecting businesses in the Bay Area, designed to reduce any server downtime and provide the storage you need at an affordable cost.

Always working to keep your data safe

Our solution allows for fast backup of important files, folders, partitions, mailboxes / messages, databases / tables using a quick and intuitive process.  In the event of a more tragic failure, we can simply replace a complete server image.  This all-encompassing solution provides businesses with near real-time backups that include seamless offsite data storage along with multi-year archiving.  There are advanced restoration options with Exchange message / mailbox recovery, and bare metal restorations to dissimilar hardware. With TIER5 BACKUP, you can replace management intensive, error-prone tape backups while benefiting from more effective recovery options.


TIER5 Desktop Backup - For Desktops / Laptops

We understand the importance of protecting the data stored on your laptops also. Executives keep the majority of their financials on their laptops and desktops, not the server. More and more employees are working remote from the corporate servers and keeping their data isolated from the backup jobs. A laptop is lost or stolen in the U.S. every 53 seconds. Can you afford this loss? A reliable backup system should allow for quick and flexible restores. We offer a simple backup solution (TIER5 Desktop Backup) with managed monitoring that is actively protecting executives in the Bay Area. You schedule your backup time, so designed to minimize disruptions for taking backup snapshots and our Service Desk engineers are on call should you need to restore a file or replace all your data from a lost or destroyed laptop.

Always working to keep your data safe

Our solution allows for fast backup of important files with rapid recovery with instant data retrieval via a secure web portal. In the event of a more tragic failure, we can simply replace a complete desktop / laptop image. This all-encompassing solution provides executives and business road warriors with near real-time backups that include seamless offsite data storage along with multi-year archiving. With TIER5 Desktop Backup, you can replace management intensive server backups for your desktop while benefiting from more effective recovery options, customized to your schedule while affordable.


TIER5 HOTSITE - Obtain a Reliable Disaster Recovery Plan

With the ever-increasing dependence of companies on their IT resources to conduct day-to-day operations, even a relatively short system outage can have a devastating impact on your business. As a result, the demand for finding a reliable and cost effective disaster recovery solution has grown dramatically in recent years. In response to this demand, MicroMenders has developed our TIER5 HOTSITE service offering. Designed to work in conjunction with our server, network and desktop Managed Service plans for your IT infrastructure, TIER5 HOTSITE is a hosted Disaster Recovery solution that provides your business with instantaneous failover for all its mission critical IT systems in the event of a disaster. With TIER5 HOTSITE, your data is secure.

Always protecting your critical data

TIER5 HOTSITE is working around the clock to provide a hot disaster site for your company’s mission critical data 24x7. At the core of this offering are disaster recovery services for Exchange, Active Directory, SQL, Windows file services, and Mobile Communications services such as Blackberry, Goodlink, and Microsoft ActiveSync. In addition, this plan offers an extensive list of customization and administration options that allow you to tailor this service to your particular needs.  The TIER5 HOTSITE package is designed to scale and grow with your business on demand.

Benefits Delivered

Partnering with MicroMenders to receive repeatable, predictable and proven backup and disaster recovery services enables you and your company to realize the following benefits:

  1. Reliable 24x7 Protection of your critical data
  2. Near real-time backups with full recovery services
  3. Data encryption and full server imaging
  4. Built in archiving and preventative maintenance
  5. Predictable and responsive support from experienced engineers
  6. Meets strict compliance requirements utilizing an out-of-region co-location

 

For more information about our TIER5 Managed Services Plans and how we can help your business, please contact 866-99-TIER5 (1-866-998-4375) or be sure to fill out the form to the left and a sales representative will contact you.

 

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