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The Customer Service Business
When you boil it down, we’re in the business of creating
great Customer Service Solutions. The right IT solution creates
happy, productive customers – be they internal or external
to your business. The wrong solution creates frustration, wastes
time and puts relationships at risk
Are you
considering ways to improve the quality of customer service
your IT infrastructure delivers?
Whether you’re part of an IT operations team or part of
the management team, it’s your job to demand the best
IT customer service your business can provide for your employees
and clients. MicroMenders has the expertise, experience
and business acumen to help you deliver excellent IT Customer
Service.
Founded as a service company, MicroMenders has more than 20
years creating, building and improving IT systems.
- We’ve invested in the people, tools and training
to do the job right.
- We maintain the highest levels of vendor partnerships
to assure access to the latest products, information and
support.
- Our Consulting team consists of highly experienced technology
specialists, all highly collaborative whether working within
our team or yours. Accessible experts; all our consultants
call the Bay Area home.
- Proven methodology drives efficient and complete solution
development and implementation.
- We take ownership of the critical problems facing your
business and make it our priority to resolve those problems.
Our investment in your business permeates our entire team.
Whatever is driving your quest for better IT customer service;
whether it’s outdated technology, business growth, a need
for new functionality; MicroMenders offers complete solutions
focused on improving your company’s and your
customer’s level of IT customer satisfaction. |
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Systems
Architecture
- Active Directory
- Exchange
- Messaging Support Infrastructure
- SMS (Systems Management Server)
- MOM (Microsoft Operations Manager)
- Systems Infrastructure Assessments
- Citrix
- Clustering
- Backup Strategies
- VMware |
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Network
Engineering
- Network Design
- WAN Redesign
- Wireless Solutions
- Remote Access
Network Assessments
- Office/Data Center Moves
- Relocations/build-outs |
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Storage
Solutions
- Backup & Replication Solutions
- Fibre Channel
- ISCSI
- SAN
- NAS |
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| We fulfill your Enterprise
Infrastructure, Security, and Business Process IT Infrastructure
needs by quickly responding with time-tested methodologies.
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